TUM Library catalog › Results of search for 'ccl=Provider:LONDON'

	18021.	No cover image available Managing retail customer relationships [electronic resource] / Merlin Stone. by Stone, Merlin, 1948- [spk]. Material type: Film; Format: electronic available online ; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2009Online access: Click here to access online \| Series Availability: No items available : Log in to add tags Add to cart (remove)
	18022.	No cover image available Multi-channel challenges for retail marketers [electronic resource] / Jonathan Reynolds. by Reynolds, Jonathan, 1958- [spk]. Material type: Film; Format: electronic available online ; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2009Other title: Multichannel challenges for retail marketers.Online access: Click here to access online \| Series Availability: No items available : Log in to add tags Add to cart (remove)
	18023.	No cover image available The Nordstrom way to customer service excellence [electronic resource] / Robert Spector. by Spector, Robert, 1947- [spk]. Material type: Film; Format: electronic available online ; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2009Online access: Click here to access online \| Series Availability: No items available : Log in to add tags Add to cart (remove)
	18024.	No cover image available Evaluating retail locations [electronic resource] / David Rogers. by Rogers, D. S [spk]. Material type: Film; Format: electronic available online ; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2009Online access: Click here to access online \| Series Availability: No items available : Log in to add tags Add to cart (remove)
	18025.	No cover image available The retailer as a brand [electronic resource] / Clive Woodger. by Woodger, Clive [spk]. Material type: Film; Format: electronic available online ; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2009Online access: Click here to access online \| Series Availability: No items available : Log in to add tags Add to cart (remove)
	18026.	No cover image available India [electronic resource] : retail and consumer / Arvind Singhal. by Singhal, Arvind [spk]. Material type: Film; Format: electronic available online ; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2009Online access: Click here to access online \| Series Availability: No items available : Log in to add tags Add to cart (remove)
	18027.	No cover image available The human side of contact centers [electronic resource] : work design and human resource practices / David Holman. by Holman, David (David J.) [spk]. Material type: Film; Format: electronic available online ; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2009Online access: Click here to access online \| Series Availability: No items available : Log in to add tags Add to cart (remove)
	18028.	No cover image available From agent to expert [electronic resource] / Jo Cheesman. by Cheesman, Jo [spk]. Material type: Film; Format: electronic available online ; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2009Online access: Click here to access online \| Series Availability: No items available : Log in to add tags Add to cart (remove)
	18029.	No cover image available Contact center technology [electronic resource] / Bill Durr. by Durr, William [spk]. Material type: Film; Format: electronic available online ; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2009Online access: Click here to access online \| Series Availability: No items available : Log in to add tags Add to cart (remove)
	18030.	No cover image available From agent to expert [electronic resource] : the future of the contact center advisor / Nicola Millard. by Millard, Nicola [spk]. Material type: Film; Format: electronic available online ; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2009Other title: Future of the contact center advisor.Online access: Click here to access online \| Series Availability: No items available : Log in to add tags Add to cart (remove)
	18031.	No cover image available Writing radio ads [electronic resource] : there's more to it than meets the ear / Tony Hertz. by Hertz, Tony [spk]. Material type: Film; Format: electronic available online ; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2009Other title: Writing radio ads : there is more to it than meets the ear!.Online access: Click here to access online \| Series Availability: No items available : Log in to add tags Add to cart (remove)
	18032.	No cover image available Data preparation [electronic resource] / Dorian Pyle. by Pyle, Dorian [spk]. Material type: Film; Format: electronic available online ; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2008Online access: Click here to access online \| Series Availability: No items available : Log in to add tags Add to cart (remove)
	18033.	No cover image available A convergence model for change [electronic resource] / Colin A. Carnall. by Carnall, C. A. (Colin A.) [spk]. Material type: Film; Format: electronic available online ; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2009Online access: Click here to access online \| Series Availability: No items available : Log in to add tags Add to cart (remove)
	18034.	No cover image available Building change through executive development interventions [electronic resource] / Phil Dover. by Dover, Philip A. (Philip Arthur) [spk]. Material type: Film; Format: electronic available online ; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2009Online access: Click here to access online \| Series Availability: No items available : Log in to add tags Add to cart (remove)
	18035.	No cover image available Models for strategic change [electronic resource] : an overview from strategic management (case example : Marks & Spencer) / David C. Wilson. by Wilson, David C. (David Charles), 1951- [spk]. Material type: Film; Format: electronic available online ; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2009Online access: Click here to access online \| Series Availability: No items available : Log in to add tags Add to cart (remove)
	18036.	No cover image available Making M&A's successful [electronic resource] : a systematic approach to addressing a significant corporate change challenge / Richard M. DiGeorgio. by DiGeorgio, Richard M [spk]. Material type: Film; Format: electronic available online ; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2009Other title: Making mergers & acquisitions successful \| Making mergers and acquisitions successful.Online access: Click here to access online \| Series Availability: No items available : Log in to add tags Add to cart (remove)
	18037.	No cover image available Which digital marketing formats work? [electronic resource] / Val-Pierre Genton. by Genton, Val-Pierre [spk]. Material type: Film; Format: electronic available online ; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2008Online access: Click here to access online \| Series Availability: No items available : Log in to add tags Add to cart (remove)
	18038.	No cover image available Organized crime in Russia and Eastern Europe [electronic resource] : from rhetoric to reality / Patricia Rawlinson. by Rawlinson, Patricia [spk]. Material type: Film; Format: electronic available online ; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2008Online access: Click here to access online \| Series Availability: No items available : Log in to add tags Add to cart (remove)
	18039.	No cover image available Who will direct your actors? [electronic resource] : the truth about radio direction / Martin Sims. by Sims, Martin [spk]. Material type: Film; Format: electronic available online ; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2008Online access: Click here to access online \| Series Availability: No items available : Log in to add tags Add to cart (remove)
	18040.	No cover image available What is radio good for? [electronic resource] : strategic roles for radio in the mix / Andrew Ingram. by Ingram, Andrew [spk]. Material type: Film; Format: electronic available online ; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2008Online access: Click here to access online \| Series Availability: No items available : Log in to add tags Add to cart (remove)

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