TUM Library catalog › Results of search for 'su:"Consumer satisfaction."'

	1.	Customer Satisfaction :Practical Tools For Building Important Relationships by Dru Scott. Edition: 3Material type: Text; Format: print ; Literary form: Not fiction Publisher: London Thomson 2000Availability: Items available for loan: TUM Main CampusCall number: HF 5415.335.S38 2000 (1). Place hold Log in to add tags Add to cart (remove)
	2.	Breaking Through: Implementing Customer Focus In Enterprises by . Edition: 0Material type: Text; Format: print ; Literary form: Not fiction Publisher: New York Palgrave Macmillan 2004Availability: Items available for loan: TUM Main CampusCall number: HF 5415.335.V36 2004 (1). Place hold Log in to add tags Add to cart (remove)
	3.	Organizational behavior: Improving Performance and commitment in the workplace. by Colquitt, Jason A. Material type: Text; Format: print ; Literary form: Not fiction Publisher: New York: McGraw -Hill Irwin,c2009 Availability: Items available for loan: TUM Main CampusCall number: HD 58.7 .C6255 2009 (1). Place hold Log in to add tags Add to cart (remove)
	4.	Freedom within a framework : hearing the voice of the customer on the factory floor / Paul G. Cafaro. by Cafaro, Paul G [author.]. Material type: Text; Format: available online ; Literary form: Not fiction Publisher: New York : Productivity Press, 2020Online access: Taylor & Francis \| OCLC metadata license agreement Availability: No items available : Log in to add tags Add to cart (remove)
	5.	Excellence in managing worldwide customer relationships / Thomas A. Cook. by Cook, Thomas A, 1953 [author.]. Material type: Text; Literary form: Not fiction Publisher: Boca Raton : Taylor & Francis Group, [2017]Copyright date: ©2017Online access: Click here to view. Availability: No items available : Log in to add tags Add to cart (remove)
	6.	Delivering fantastic customer experience : how to turn customer satisfaction into customer relationships / Daniel Lafrenière. by Lafrenière, Daniel [author.]. Edition: 1st.Material type: Text; Format: available online ; Literary form: Not fiction Publisher: New York : Productivity Press, 2019Online access: Taylor & Francis \| OCLC metadata license agreement Availability: No items available : Log in to add tags Add to cart (remove)
	7.	No cover image available IKEA [electronic resource] : reducing non-price outlays and maximising demand / Irene Ng. by Ng, Irene C. L [spk]. Material type: Film; Format: electronic available online ; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2019Online access: Click here to access online Availability: No items available : Log in to add tags Add to cart (remove)
	8.	No cover image available Caterpillar [electronic resource] : a service brand for customer peace of mind / Keith Goffin. by Goffin, Keith [spk]. Material type: Film; Format: electronic available online ; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2017Online access: Click here to access online Availability: No items available : Log in to add tags Add to cart (remove)
	9.	No cover image available Customer centred transformation at E.ON [electronic resource] / Brendan Leece. by Leece, Brendan [spk]. Material type: Film; Format: electronic available online ; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2018Online access: Click here to access online Availability: No items available : Log in to add tags Add to cart (remove)
	10.	No cover image available Quality assessments versus customer generated review [electronic resource] / Heather Lishman. by Lishman, Heather [spk]. Material type: Film; Format: electronic available online ; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2015Online access: Click here to access online \| Series Availability: No items available : Log in to add tags Add to cart (remove)
	11.	No cover image available Tourism is a people business [electronic resource] / Rick Turner. by Turner, Rick [spk]. Material type: Film; Format: electronic available online ; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2015Online access: Click here to access online \| Series Availability: No items available : Log in to add tags Add to cart (remove)
	12.	No cover image available The scope and nature of retail marketing [electronic resource] / Steve Burt. by Burt, Steve [spk]. Material type: Film; Format: electronic available online ; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2009Online access: Click here to access online \| Series (Retail marketing) \| Series (Principles of marketing) Availability: No items available : Log in to add tags Add to cart (remove)
	13.	No cover image available How Tesco used its clubcard programme to revive its brand and become a market leader [electronic resource] / Merlin Stone. by Stone, Merlin, 1948- [spk]. Material type: Film; Format: electronic available online ; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2009Online access: Click here to access online Availability: No items available : Log in to add tags Add to cart (remove)
	14.	No cover image available The helpfulness of user-generated product reviews [electronic resource] : a retailer's perspective / Yue Pan. by Pan, Yue [spk]. Material type: Film; Format: electronic available online ; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2013Online access: Click here to access online \| Series Availability: No items available : Log in to add tags Add to cart (remove)
	15.	No cover image available Online customer experience in e-retailing [electronic resource] / Donna M. Iucolano. by Iucolano, Donna M [spk]. Material type: Film; Format: electronic available online ; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2014Online access: Click here to access online \| Series Availability: No items available : Log in to add tags Add to cart (remove)
	16.	No cover image available The fuzzy front end of innovation [electronic resource] / Gunnar Óskarsson. by Gunnar Óskarsson [spk]. Material type: Film; Format: electronic available online ; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2015Online access: Click here to access online Availability: No items available : Log in to add tags Add to cart (remove)
	17.	No cover image available Omni-channel operations [electronic resource] : what operations and supply chain managers should know and why they should care / Peter Atorough. by Atorough, Peter [spk]. Material type: Film; Format: electronic available online ; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2015Online access: Click here to access online Availability: No items available : Log in to add tags Add to cart (remove)
	18.	No cover image available Consumer behaviour [electronic resource] / Gillian Hogg. by Hogg, Gillian [spk]. Material type: Film; Format: electronic available online ; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2012Other title: Consumer behavior.Online access: Click here to access online \| Series Availability: No items available : Log in to add tags Add to cart (remove)
	19.	No cover image available Customer value assessment for value-based pricing [electronic resource] : developing successful product strategies / Bradley T. Gale. by Gale, Bradley T [spk]. Material type: Film; Format: electronic available online ; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2011Online access: Click here to access online \| Series Availability: No items available : Log in to add tags Add to cart (remove)
	20.	No cover image available Value based pricing on customer value [electronic resource] / Mike Wilkinson. by Wilkinson, Mike [spk]. Material type: Film; Format: electronic available online ; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2010Other title: Value based pricing pricing on customer value.Online access: Click here to access online \| Series Availability: No items available : Log in to add tags Add to cart (remove)

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Your search returned 34 results.