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1.
Customer centred transformation at E.ON [electronic resource] / Brendan Leece.

by Leece, Brendan [spk].

Material type: Film Film; Format: electronic available online remote; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2018Online access: Click here to access online Availability: No items available :

2.
Technology [electronic resource] / David Polinchok.

by Polinchok, David [spk].

Material type: Film Film; Format: electronic available online remote; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2009Online access: Click here to access online | Series Availability: No items available :

3.
Customer value assessment for value-based pricing [electronic resource] : developing successful product strategies / Bradley T. Gale.

by Gale, Bradley T [spk].

Material type: Film Film; Format: electronic available online remote; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2011Online access: Click here to access online | Series Availability: No items available :

4.
Philosophy, framework and management tools to ensure a needs led approach to nonprofit/voluntary organization work [electronic resource] / Ian Bruce.

by Bruce, Ian (Ian W.) [spk].

Material type: Film Film; Format: electronic available online remote; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2009Online access: Click here to access online | Series Availability: No items available :

5.
How to connect the brand to the customer [electronic resource] / Richard Michon.

by Michon, Richard [spk].

Material type: Film Film; Format: electronic available online remote; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2009Online access: Click here to access online | Series Availability: No items available :

6.
Designing Interaction and Interfaces for Automated Vehicles : User-Centred Ecological Design and Testing / Neville Stanton, Kirsten M. A. Revell, Patrick Langdon.

by Stanton, Neville [editor.] | Revell, Kirsten M. A [editor.] | Langdon, Patrick [editor.].

Edition: 1st.Material type: Text Text; Format: available online remote; Literary form: Not fiction ; Audience: Specialized; Publisher: CRC Press, 2021Online access: Taylor & Francis | OCLC metadata license agreement Availability: No items available :

7.
Automated data analysis using Excel / Brian Bissett.

by Bissett, Brian [author.].

Edition: Second edition.Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: Boca Raton : Chapman & Hall/CRC, 2021Copyright date: ©2020Online access: Taylor & Francis | OCLC metadata license agreement Availability: No items available :

8.
Agile sales : delivering customer journeys of value and delight / authored by Brad Jeavons ; edited by Emily Jeavons.

by Jeavons, Brad [author.] | Jeavons, Emily [editor.].

Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: New York, NY : Routledge, 2020Online access: Taylor & Francis | OCLC metadata license agreement Availability: No items available :

9.
Augmented Intelligence [electronic resource] : The Business Power of Human-Machine Collaboration.

by Hurwitz, Judith | Morris, Henry | Sidner, C. L | Kirsch, Daniel.

Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: Milton : Auerbach Publishers, Incorporated, 2019Online access: Taylor & Francis | OCLC metadata license agreement Availability: No items available :

10.
Discovery [electronic resource] : insurance that bridges the gap between intent and action / Thomas Kolster.

by Kolster, Thomas, 1978- [spk].

Material type: Film Film; Format: electronic available online remote; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2021Online access: Click here to access online Availability: No items available :

11.
Social media monitoring as a way to learn about consumer insights [electronic resource] / Mariusz Soltanifar.

by Soltanifar, Mariusz [spk].

Material type: Film Film; Format: electronic available online remote; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2019Online access: Click here to access online Availability: No items available :

12.
Harley Davidson [electronic resource] : creating experience from strategy / Robert Grant.

by Grant, Robert M, 1948- [spk].

Material type: Film Film; Format: electronic available online remote; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2018Online access: Click here to access online Availability: No items available :

13.
Building brands with effective shopper marketing [electronic resource] / Chris Masterson.

by Masterson, Chris [spk].

Material type: Film Film; Format: electronic available online remote; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2011Online access: Click here to access online | Series Availability: No items available :

14.
Emotions on the telephone [electronic resource] / Cilla Mckay.

by Mckay, Cilla [spk].

Material type: Film Film; Format: electronic available online remote; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2009Online access: Click here to access online | Series Availability: No items available :

15.
Managing customer service [electronic resource] / David Grant.

by Grant, David B. (David Bruce) [spk].

Material type: Film Film; Format: electronic available online remote; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2010Online access: Click here to access online | Series Availability: No items available :

16.
From agent to expert [electronic resource] : the future of the contact center advisor / Nicola Millard.

by Millard, Nicola [spk].

Material type: Film Film; Format: electronic available online remote; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2009Other title: Future of the contact center advisor.Online access: Click here to access online | Series Availability: No items available :

17.
The effects on sales when franchising a hotel [electronic resource] / Vito Curalli.

by Curalli, Vito [spk].

Material type: Film Film; Format: electronic available online remote; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2009Online access: Click here to access online | Series Availability: No items available :

18.
Enterprise Risk Management in the Global Supply Chain.

by Cook, Thomas A.

Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: Taylor and Francis, 2017Online access: Taylor & Francis | OCLC metadata license agreement Availability: No items available :

19.
Healthcare Value Proposition : Creating a Culture of Excellence in Patient Experience.

by Omachonu, Vincent K.

Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: Milton : Productivity Press, 2018Online access: Taylor & Francis | OCLC metadata license agreement Availability: No items available :

20.
How to neglect a strong brand and lose a market [electronic resource] : three cases / Robert F. Lauterborn.

by Lauterborn, Robert F [spk].

Material type: Film Film; Format: electronic available online remote; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2018Online access: Click here to access online Availability: No items available :

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