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61.
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Affective decision-making [electronic resource] / Rebekah Russell-Bennett.

by Russell-Bennett, Rebekah [spk].

Material type: Film Film; Format: electronic available online remote; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2013Online access: Click here to access online | Series Availability: No items available :

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62.
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Consumer behavior [electronic resource] : why we buy / Michael R. Solomon.

by Solomon, Michael R [spk].

Material type: Film Film; Format: electronic available online remote; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2013Online access: Click here to access online | Series Availability: No items available :

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63.
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Subcultures and socialization [electronic resource] / Lisa Peñaloza.

by Peñaloza, Lisa [spk].

Material type: Film Film; Format: electronic available online remote; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2013Online access: Click here to access online | Series Availability: No items available :

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64.
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Word-of-mouth communication and opinion leadership [electronic resource] / Alan J. Kimmel.

by Kimmel, Alan J [spk].

Material type: Film Film; Format: electronic available online remote; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2013Online access: Click here to access online | Series Availability: No items available :

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65.
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Supersizing and upselling in fast food restaurants and bars [electronic resource] : what responsibility have companies got if customers choose to consume too much fast food or too much alcohol? / John Pratten.

by Pratten, John [spk].

Material type: Film Film; Format: electronic available online remote; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2011Online access: Click here to access online | Series Availability: No items available :

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66.
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The voice of the customer [electronic resource] / Alan Dutka.

by Dutka, Alan F [spk].

Material type: Film Film; Format: electronic available online remote; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2008Online access: Click here to access online | Series Availability: No items available :

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67.
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Satisfaction's consequences [electronic resource] / Robert East.

by East, Robert, 1940- [spk].

Material type: Film Film; Format: electronic available online remote; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2008Online access: Click here to access online | Series Availability: No items available :

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68.
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Managerial responses to customer measurement [electronic resource] / Robert Shaw.

by Shaw, Robert, 1950- [spk].

Material type: Film Film; Format: electronic available online remote; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2008Online access: Click here to access online | Series Availability: No items available :

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69.
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Customer value analysis for product positioning & value-based pricing [electronic resource] : creating value for customers and profitable growth for your business / Bradley Gale.

by Gale, Bradley T [spk].

Material type: Film Film; Format: electronic available online remote; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2008Other title: Customer value analysis for product positioning and value-based pricing; creating value for customers and profitable growth for your business.Online access: Click here to access online | Series Availability: No items available :

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70.
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Customer satisfaction/dissatisfaction with a brief introduction to loyalty [electronic resource] / Richard L. Oliver.

by Oliver, Richard L [spk].

Material type: Film Film; Format: electronic available online remote; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2008Online access: Click here to access online | Series Availability: No items available :

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71.
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[Customer experience tracking] [electronic resource] / Lynne McClymont.

by McClymont, Lynne [spk].

Material type: Film Film; Format: electronic available online remote; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2008Online access: Click here to access online | Series Availability: No items available :

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72.
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Corporate reputation and responsibility tracking, and disaster recovery [electronic resource] / Sandra Macleod, Nigel Middlemiss.

by Macleod, Sandra [spk] | Middlemiss, N. M. G. (Nigel M. G.) [spk].

Material type: Film Film; Format: electronic available online remote; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2008Online access: Click here to access online | Series Availability: No items available :

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73.
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Consumer behaviour [electronic resource] / Ruth Rettie.

by Rettie, Ruth [spk].

Material type: Film Film; Format: electronic available online remote; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2010Other title: Consumer behavior.Online access: Click here to access online | Series Availability: No items available :

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