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2481.
Employee engagement [electronic resource] / Jonathan Donovan.

by Donovan, Jonathan [spk].

Material type: Film Film; Format: electronic available online remote; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2009Online access: Click here to access online | Series Availability: No items available :

2482.
Emotions on the telephone [electronic resource] / Cilla Mckay.

by Mckay, Cilla [spk].

Material type: Film Film; Format: electronic available online remote; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2009Online access: Click here to access online | Series Availability: No items available :

2483.
Effective risk-based supervision [electronic resource] / Helmut Bauer.

by Bauer, Helmut [spk].

Material type: Film Film; Format: electronic available online remote; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2009Other title: Effective risk based supervision.Online access: Click here to access online | Series Availability: No items available :

2484.
Effective implementation of risk/principles based approach in a supervisory authority [electronic resource] / Thomas Huertas.

by Huertas, Thomas F [spk].

Material type: Film Film; Format: electronic available online remote; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2009Online access: Click here to access online | Series Availability: No items available :

2485.
Economic capital modelling [electronic resource] : the UniCredit Group framework / Vittorio Maggiolini [and] Giuseppe Vulpes.

by Maggiolini, Vittorio [spk] | Vulpes, Giuseppe [spk].

Material type: Film Film; Format: electronic available online remote; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2009Other title: Economic capital modeling.Online access: Click here to access online | Series Availability: No items available :

2486.
Don't ask customers what they want, ask your staff [electronic resource] / Jennifer Kirkby.

by Kirkby, Jennifer [spk].

Material type: Film Film; Format: electronic available online remote; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2009Online access: Click here to access online | Series Availability: No items available :

2487.
Developing context sensitive approaches to change [electronic resource] : contextual features / Veronica Hope Hailey.

by Hope Hailey, Veronica [spk].

Material type: Film Film; Format: electronic available online remote; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2009Online access: Click here to access online | Series Availability: No items available :

2488.
Competitive contact in the future [electronic resource] / Rufus Grig.

by Grig, Rufus [spk].

Material type: Film Film; Format: electronic available online remote; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2009Other title: Shooting cows : received wisdom is not always wise.Online access: Click here to access online | Series Availability: No items available :

2489.
Coaching as a tool of change [electronic resource] / Barbara Moyes.

by Moyes, Barbara [spk].

Material type: Film Film; Format: electronic available online remote; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2009Online access: Click here to access online | Series Availability: No items available :

2490.
Building energy for change [electronic resource] / John Potter.

by Potter, John (John R.), 1947- [spk].

Material type: Film Film; Format: electronic available online remote; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2009Online access: Click here to access online | Series Availability: No items available :

2491.
Behavioural issues in change [electronic resource] / Bernard Burnes.

by Burnes, Bernard, 1953- [spk].

Material type: Film Film; Format: electronic available online remote; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2009Other title: Behavioral issues in change.Online access: Click here to access online | Series Availability: No items available :

2492.
After all we are only human [electronic resource] : leading people in organizational change / Tom Karp.

by Karp, Tom [spk].

Material type: Film Film; Format: electronic available online remote; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2009Online access: Click here to access online | Series Availability: No items available :

2493.
Achieving sustainable service improvement in contact centers [electronic resource] / Jonathan Donovan.

by Donovan, Jonathan [spk].

Material type: Film Film; Format: electronic available online remote; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2009Online access: Click here to access online | Series Availability: No items available :

2494.
Conditional Value at Risk (CoVAR) [electronic resource] / KiHoon Jimmy Hong.

by Hong, KiHoon Jimmy [spk].

Material type: Film Film; Format: electronic available online remote; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2010Online access: Click here to access online | Series Availability: No items available :

2495.
Modelling UK mortgage default in light of the financial crisis [electronic resource] / Warapong Wongwachara.

by Wongwachara, Warapong [spk].

Material type: Film Film; Format: electronic available online remote; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2010Online access: Click here to access online | Series Availability: No items available :

2496.
Quantmare, August 2007 [electronic resource] / Eoin Murray.

by Murray, Eoin [spk].

Material type: Film Film; Format: electronic available online remote; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2010Online access: Click here to access online | Series Availability: No items available :

2497.
The need for a new paradigm [electronic resource] / Alan J. Brown.

by Brown, Alan [spk].

Material type: Film Film; Format: electronic available online remote; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2010Online access: Click here to access online | Series Availability: No items available :

2498.
The role of the sales organization in predicting demand [electronic resource] : qualitative sales forecasting / Dominique Estampe.

by Estampe, Dominique [spk].

Material type: Film Film; Format: electronic available online remote; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2010Online access: Click here to access online | Series Availability: No items available :

2499.
Sales and operations planning [electronic resource] : bringing it all together / Mark A. Moon.

by Moon, Mark A, 1955- [spk].

Material type: Film Film; Format: electronic available online remote; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2010Other title: Sales and operations planning (S&OP).Online access: Click here to access online | Series Availability: No items available :

2500.
Motivating the industrial sales force in the sales forecasting process [electronic resource] / Teresa M. McCarthy Byrne.

by McCarthy Byrne, Teresa M [spk].

Material type: Film Film; Format: electronic available online remote; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2010Other title: Motivating the sales force in the sales forecasting process.Online access: Click here to access online | Series Availability: No items available :

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