TUM Library catalog › Results of search for 'ccl=su:"Service industries"'

	1.	Competing Through Services:Strategy And Implementation by Vandermerwe Sandra. Edition: 0Material type: Text; Format: print ; Literary form: Not fiction Publisher: New York Prentice Hall 1994Availability: Items available for loan: TUM Main CampusCall number: HD 9980.5.V36 1994 (1). Place hold Log in to add tags Add to cart (remove)
	2.	No cover image available Services Marketing; Intergrated Customer Service Across The Firm Edition: 0Material type: Text; Format: print ; Literary form: Not fiction Publisher: New York ; Mgrawhill ; 2003Availability: Items available for loan: TUM Main CampusCall number: HD 9980.5.Z45 2003 (1). Place hold Log in to add tags Add to cart (remove)
	3.	No cover image available Services Marketing; Intergrated Customer Service Across The Firm by . Edition: 0Material type: Text; Format: print ; Literary form: Not fiction Publisher: New York Mgrawhill 2003Availability: Items available for loan: TUM Main CampusCall number: HD 9980.5.Z45 2003 (1). Place hold Log in to add tags Add to cart (remove)
	4.	Services Marketing : Intergrating Customer Focus by Mary Jo Bitner. Edition: 0Material type: Text; Format: print ; Literary form: Not fiction Publisher: Boston Mc Graw-Hill 2003Availability: Items available for loan: TUM Main CampusCall number: HD 9980.5.Z45 2003 (1). Place hold Log in to add tags Add to cart (remove)
	5.	Managing Quality In The Service Sector by . Edition: 0Material type: Text; Format: print ; Literary form: Not fiction Publisher: London Kogan Page 1996Availability: Items available for loan: TUM Main CampusCall number: HD 9980.5.A8 (1). Place hold Log in to add tags Add to cart (remove)
	6.	Competitive Strategies For Organisations by Mcmanus John. Edition: 0Material type: Text; Format: print ; Literary form: Not fiction Publisher: London Macmillan 1999Availability: Items available for loan: TUM Main CampusCall number: HD 9980.5.B67 1999 (1). Place hold Log in to add tags Add to cart (remove)
	7.	Services Marketing: Intergrating Customer Focus Accross The Firm by Mary Jo Bitner. Edition: 0Material type: Text; Format: print ; Literary form: Not fiction Publisher: Boston Irwin Mcgrawhill 2000Availability: Items available for loan: TUM Main CampusCall number: HD 9980.5.245 2000 (1). Place hold Log in to add tags Add to cart (remove)
	8.	No cover image available Service Operation Management: Improving Service Delivery by . Edition: 0Material type: Text; Format: print ; Literary form: Not fiction Publisher: London Prentice Hall 2005Availability: Items available for loan: TUM Main CampusCall number: HD 9980.5.J647 2005 (1). Place hold Log in to add tags Add to cart (remove)
	9.	Services Marketing: Integrating customer focus across the firm. by Zeithaml, Valarie A. Edition: 5th ed.Material type: Text; Format: print ; Literary form: Not fiction Publisher: New York: McGraw - Hill, 2009. Availability: Items available for loan: TUM Main CampusCall number: HD 9980.5 .Z45 2009 (1). Place hold Log in to add tags Add to cart (remove)
	10.	No cover image available The management and marketing of services by Mudie, Peter. Edition: 2nd ed.Material type: Text; Format: print ; Literary form: Not fiction Publisher: Oxford ;Boston : ; Butterworth Heinemann, ; 1999Availability: Items available for loan: TUM Main CampusCall number: HD 9980.5 .M83 1999 (1). Place hold Log in to add tags Add to cart (remove)
	11.	Ethical dilemmas in the creative, cultural and service industries / Johan Bouwer. by Bouwer, J. (Johan), 1955- [author.]. Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Abingdon, Oxon ; New York, NY : Routledge, 2019Online access: Taylor & Francis \| OCLC metadata license agreement Availability: No items available : Log in to add tags Add to cart (remove)
	12.	Data driven approaches for healthcare : machine learning for identifying high utilizers / Chengliang Yang, Chris Delcher, Elizabeth Shenkman, Sanjay Ranka. by Yang, Chengliang [author.] \| Delcher, Chris [author.] \| Shenkman, Elizabeth [author.] \| Ranka, Sanjay [author.]. Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Boca Raton : CRC Press, Taylor & Francis Group, 2020Online access: Taylor & Francis \| OCLC metadata license agreement Availability: No items available : Log in to add tags Add to cart (remove)
	13.	Lean Six Sigma for the office : integrating customer experience for enhanced productivity / James W. Martin. by Martin, James W. (James William), 1952- [author.]. Edition: Second edition.Material type: Text; Format: available online ; Literary form: Not fiction Publisher: New York : Productivity Press, 2021Online access: Taylor & Francis \| OCLC metadata license agreement Availability: No items available : Log in to add tags Add to cart (remove)
	14.	The definitive guide to emergency department operational improvement : employing Lean principles with current ED best practices to create the "no wait" department / Jody Crane, Chuck Noon. by Crane, Jody [author.] \| Noon, Chuck (Chuck E.) [author.]. Edition: Second edition.Material type: Text; Format: available online ; Literary form: Not fiction Publisher: New York : Productivity Press, 2019Online access: Taylor & Francis \| OCLC metadata license agreement Availability: No items available : Log in to add tags Add to cart (remove)
	15.	Diversity and Entrepreneurship. by Ratten, Vanessa \| Dana, Leo Paul. Edition: First edition.Material type: Text; Format: available online ; Literary form: Not fiction ; Audience: Adult; Publisher: [Place of publication not identified] : Routledge, 2019Online access: Taylor & Francis \| OCLC metadata license agreement Availability: No items available : Log in to add tags Add to cart (remove)
	16.	Statistics and machine learning methods for EHR data : from data extraction to data analytics / edited by Hulin Wu, Jose-Miguel Yamal, Ashraf Yaseen, Vahed Maroufy. by Wu, Hulin [editor.] \| Yamal, Jose-Miguel [editor.] \| Yaseen, Ashraf [editor.] \| Maroufy, Vahed [editor.]. Edition: First edition.Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Boca Raton : CRC Press, 2020Online access: Taylor & Francis \| OCLC metadata license agreement Availability: No items available : Log in to add tags Add to cart (remove)
	17.	Production Economics : Evaluating Costs of Operations in Manufacturing and Service Industries / by Anoop Desai and Aashi Mital. by Desai, Anoop [author.] \| Mital, Aashi [author.] \| Taylor and Francis. Edition: 1st edition.Material type: Text; Format: available online ; Literary form: Not fiction Language: English Publisher: Boca Raton, FL : CRC Press, an imprint of Taylor and Francis, 2018Online access: Click here to view. Availability: No items available : Log in to add tags Add to cart (remove)
	18.	Not what the doctor ordered : liberating caregivers and empowering consumers for successful health reform / Jeffrey C. Bauer. by Bauer, Jeffrey C [author.]. Edition: Third edition.Material type: Text; Format: available online ; Literary form: Not fiction Publisher: New York, NY : CRC Press, a Productivity Press book, 2020Online access: Taylor & Francis \| OCLC metadata license agreement Availability: No items available : Log in to add tags Add to cart (remove)
	19.	International trade in services : effective practice and policy / Sarita D. Jackson. by Jackson, Sarita D [author.]. Edition: 1st.Material type: Text; Format: available online ; Literary form: Not fiction Publisher: New York : Productivity Press, 2021Online access: Taylor & Francis \| OCLC metadata license agreement Availability: No items available : Log in to add tags Add to cart (remove)
	20.	Project management for healthcare [electronic resource] / David Shirley. by Shirley, David L, 1948-. Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Boca Raton : CRC Press, 2020Online access: Taylor & Francis \| OCLC metadata license agreement Availability: No items available : Log in to add tags Add to cart (remove)

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