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Services Marketing : Intergrating Customer Focus

By: Mary Jo BitnerMaterial type: Text

TextPublisher: Boston Mc Graw-Hill 2003Edition: 0ISBN: 0-07-247142-5Subject(s): Service Industries - Marketing

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Item type	Current location	Call number	Status	Date due	Barcode
Books	TUM Main Campus	HD 9980.5.Z45 2003 (Browse shelf)	Available		019067