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1.
Basic Reference And Information Work

by Jackaman Peter.

Edition: 2Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: London Elm Publication 1989Availability: Items available for loan: TUM Main CampusCall number: Z 711.J3 1989 (1).

2.
The Library And Reference Queries : A Systematic Approach

by Jahoda Gerald.

Edition: 0Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: London Academic Press 1980Availability: Items available for loan: TUM Main CampusCall number: Z 711.J34 (1).

3.
Grogan'S Case Studies In Referance Work:3 Bibliographies Of Books

by Grogan Denis.

Edition: 0Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: London Clive Bingley 1987Availability: Items available for loan: TUM Main CampusCall number: Z 711.G76 (1).

4.
Grogan'S Case Studies In Reference Work

by Grogan Denis.

Edition: 0Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: London Clive Bingley 1987Availability: Items available for loan: TUM Main CampusCall number: Z 711.G7 (1).

5.
Reference And Information Services: An Introduction

by Linda Smith.

Edition: 0Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Englewood: Colorado Lib Unlimited 2001Availability: Items available for loan: TUM Main CampusCall number: Z711.R443 2001 (1).

6.
Introduction to reference work / William A. Katz.

by Katz, William A., 1924-.

Edition: 7th ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New York : McGraw-Hill, c1997 Availability: Items available for loan: TUM Main CampusCall number: Z711 .K32 1997 (2).

7.
The librarian as information consultant : transforming reference for the Information Age / Sarah Anne Murphy.

by Murphy, Sarah Anne.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Chicago : American Library Association, 2011, ©2011Availability: Items available for loan: TUM Main CampusCall number: Z 711.M87 2011 (1).

8.
Virtual reference service : from competencies to assessment / R. David Lankes ... [et al.] ; edited by Philip Nast.

by Lankes, R. David, 1970- | Nast, Philip.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New York : Neal-Schuman Publishers, c2008Availability: Items available for loan: TUM Main CampusCall number: Z711.45.V576 2008 (1).

9.
The virtual reference desk : creating a reference future / edited by R. David Lankes ... [et al.].

by Lankes, R. David, 1970-.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New York : Neal-Schuman Publishers, c2006Availability: Items available for loan: TUM Main CampusCall number: ZA 4225.L36 2006 (1).

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