Virtual reference service : from competencies to assessment / R. David Lankes ... [et al.] ; edited by Philip Nast.
Material type:
TextPublisher: New York : Neal-Schuman Publishers, c2008Description: xv, 206 p. : ill. ; 23 cmISBN: 9781856046381Subject(s): Electronic reference services (Libraries) | Reference services (Libraries) -- Information technology | Electronic reference services (Libraries) -- Study and teaching | Reference librarians -- Effect of technological innovations on | Electronic reference services (Libraries) -- United States -- Case studiesLOC classification: Z711.45 | .V576 2008
| Item type | Current location | Call number | Status | Date due | Barcode |
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Books
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TUM Main Campus | Z711.45.V576 2008 (Browse shelf) | Available | 039238 |
Includes bibliographical references and index.