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Results of search for 'ccl=su:"Service industries"'
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Authors
Mary Jo Bitner
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TUM Main Campus
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Service Industries -...
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1.
Services Marketing : Intergrating Customer Focus
by
Mary Jo Bitner.
Edition:
0
Material type:
Text
; Format:
print
; Literary form:
Not fiction
Publisher:
Boston Mc Graw-Hill 2003
Availability:
Items available for loan:
TUM Main Campus
Call number:
HD 9980.5.Z45 2003
(1).
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2.
Services Marketing: Intergrating Customer Focus Accross The Firm
by
Mary Jo Bitner.
Edition:
0
Material type:
Text
; Format:
print
; Literary form:
Not fiction
Publisher:
Boston Irwin Mcgrawhill 2000
Availability:
Items available for loan:
TUM Main Campus
Call number:
HD 9980.5.245 2000
(1).
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