Negotiating through a mediator [electronic resource] / Dwight Golann.
Material type:
FilmSeries: Henry Stewart talksBusiness & management collection. Negotiations and bargaining: Publisher: London : Henry Stewart Talks, 2011Description: 1 online resource (1 streaming video file (45 min.) : color, sound)Subject(s): Compromise (Law) | Dispute resolution (Law) | Mediation | NegotiationOnline resources: Click here to access online | Series Animated audio-visual presentation with synchronized narration.
Title from title frames.
Contents: Approaches to advocacy -- Borrowing a mediator's powers -- Selecting a mediator -- Securing presence of decisionmakers -- Premediation interventions -- Preparing the client -- Goals for the opening session -- Focusing the agenda -- Using the mediator's neutrality -- Asking for information -- Changing opponent's view of merits -- Choices and tactics for the first caucus meeting -- Resetting the agenda in later caucuses -- Influencing final offers -- Responses to impasse.
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Mode of access: World Wide Web.