Building trust through leader communication [electronic resource] / Pam Shockley-Zalabak.
Material type: FilmSeries: Henry Stewart talksBusiness & management collection. Organizational behavior: Publisher: London : Henry Stewart Talks, 2012Description: 1 online resource (1 streaming video file (32 min.) : color, sound)Subject(s): Communication in organizations | Corporate culture -- Moral and ethical aspects | Leadership | Organizational behavior -- Moral and ethical aspects | Organizational change -- Management | TrustOnline resources: Click here to access online | SeriesAnimated audio-visual presentation with synchronized narration.
Title from title frames.
Contents: Organizational communication -- Building trust -- Definition of trust -- Challenges to building trust -- Organizational trust communication -- Leader communication -- Leaders and building trust -- Organizational change and uncertainty -- Communication plan -- Communication strategy -- Strategy for implementing change.
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Mode of access: World Wide Web.