How Southwest Airlines challenged a global crisis [electronic resource] / Kim Cameron.
Material type: FilmSeries: Henry Stewart talksBusiness & management collection: Publisher: London : Henry Stewart Talks, 2017Description: 1 online resource (1 streaming video file (3 min.) : color, sound)Subject(s): Southwest Airlines Co | Aeronautics, Commercial -- Management -- Case studies | Airlines -- Management -- Case studies | Leadership | Organizational effectiveness | Psychology, Industrial | September 11 Terrorist Attacks, 2001 -- Economic aspects | Values | VirtueOnline resources: Click here to access online Summary: The case study describes the way Southwest Airlines challenged the accepted belief, supported by nearly all domestic carriers in the US, that jobs would need to be cut in the precarious times following the 9/11 terrorist attack.Animated audio-visual presentation with synchronized narration.
Bite-size case study extracted from the talk: Leading extraordinarily positive performance.
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The case study describes the way Southwest Airlines challenged the accepted belief, supported by nearly all domestic carriers in the US, that jobs would need to be cut in the precarious times following the 9/11 terrorist attack.
Mode of access: World Wide Web.