Cameron, Kim S.

How Southwest Airlines challenged a global crisis [electronic resource] / Kim Cameron. - London : Henry Stewart Talks, 2017. - 1 online resource (1 streaming video file (3 min.) : color, sound). - The business & management collection, 2056-4570 . - Henry Stewart talks. Business & management collection. .

Animated audio-visual presentation with synchronized narration. Bite-size case study extracted from the talk: Leading extraordinarily positive performance. Title from title frames.

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The case study describes the way Southwest Airlines challenged the accepted belief, supported by nearly all domestic carriers in the US, that jobs would need to be cut in the precarious times following the 9/11 terrorist attack.


Mode of access: World Wide Web.

7060 Henry Stewart Talks


Southwest Airlines Co.


Aeronautics, Commercial--Management--Case studies.
Airlines--Management--Case studies.
Leadership.
Organizational effectiveness.
Psychology, Industrial.
September 11 Terrorist Attacks, 2001--Economic aspects.
Values.
Virtue.
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