TUM Library catalog › Results of search for 'ccl=su:"Consumer behavior" and su-to:Customer relations'

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	1.	Customer relationship management : concepts and technologies / Francis Buttle and Stan Maklan. by Buttle, Francis \| Maklan, Stan. Edition: Third edition.Material type: Text; Format: print ; Literary form: Not fiction Availability: Items available for loan: TUM Main CampusCall number: HF 5415.5 .B875 2015 (1). Place hold Log in to add tags Add to cart (remove)
	2.	Delivering fantastic customer experience : how to turn customer satisfaction into customer relationships / Daniel Lafrenière. by Lafrenière, Daniel [author.]. Edition: 1st.Material type: Text; Format: available online ; Literary form: Not fiction Publisher: New York : Productivity Press, 2019Online access: Taylor & Francis \| OCLC metadata license agreement Availability: No items available : Log in to add tags Add to cart (remove)