Employee engagement [electronic resource] / Jonathan Donovan.
Material type:
FilmSeries: Henry Stewart talksBusiness & management collection. Contact center management: Publisher: London : Henry Stewart Talks, 2009Description: 1 online resource (1 streaming video file (36 min.) : color, sound)Subject(s): Achievement motivation | Career development | Customer services -- Management | Employee motivationOnline resources: Click here to access online | Series Animated audio-visual presentation with synchronized narration.
Title from title frames.
Contents: What is employee engagement? -- Does employee engagement matter? -- Pride, performance and propensity to stay -- How do you get employee engagement? -- Proteus -- Communication -- How do you know when you have got it?
Access restricted to subscribers.
Mode of access: World Wide Web.