Virtual reference service : from competencies to assessment / R. David Lankes ... [et al.] ; edited by Philip Nast.
Material type:![Text](/opac-tmpl/lib/famfamfam/BK.png)
Item type | Current location | Call number | Status | Date due | Barcode |
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TUM Main Campus | Z711.45.V576 2008 (Browse shelf) | Available | 039238 |
Includes bibliographical references and index.