Routines for results : a quick-reference guidebook of end-to-end solutions to solidify your small business / Chris Hook, Ryan Burge, James Bagg.

By: Hook, Chris [author.]Contributor(s): Bagg, James [author.] | Burge, Ryan C [author.]Material type: TextTextPublisher: Boca Raton, FL : CRC Press, 2018Description: 1 online resourceContent type: text Media type: computer Carrier type: online resourceISBN: 9781315120010; 9781498721080Subject(s): Benchmarking (Management) | Performance | Small business -- Management | Total quality managementAdditional physical formats: Print version: : No titleDDC classification: 658.4013 LOC classification: HD62.15 | .H66 2018Online resources: Click here to view.
Contents:
chapter 1 Is This Success? How to Know if You’ve Reached Your Ceiling -- chapter 2 What Are We Doing? How to Build Your Organizational Profile -- chapter 3 What Am I Doing? A Thoughtful Look at Leadership -- chapter 4 How Do I Know What I Am Supposed to Do? -- chapter 5 What Do My Customers Really Want? -- chapter 6 What About My Employees? -- chapter 7 How Do I Turn This Business into a Well-Oiled Machine? -- chapter 8 How Do I Measure Improvement? -- chapter 9 How Do I Keep Improving?.
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chapter 1 Is This Success? How to Know if You’ve Reached Your Ceiling -- chapter 2 What Are We Doing? How to Build Your Organizational Profile -- chapter 3 What Am I Doing? A Thoughtful Look at Leadership -- chapter 4 How Do I Know What I Am Supposed to Do? -- chapter 5 What Do My Customers Really Want? -- chapter 6 What About My Employees? -- chapter 7 How Do I Turn This Business into a Well-Oiled Machine? -- chapter 8 How Do I Measure Improvement? -- chapter 9 How Do I Keep Improving?.

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