Market-based management : strategies for growing customer value and profitability

By: Best, Roger JMaterial type: TextTextPublisher: Upper Saddle River, N.J. : ; Prentice Hall, Edition: 2nd edDescription: xxi, 385 p. : ill. ; 24 cmISBN: 130145467Subject(s): Marketing ManagementLOC classification: HF5415.13.B46 2000
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