Achieving Excellence Through Customer Service Tschohl, John
Material type: TextPublisher: New Jersey Prentice Hall 1991Description: vii, 294. :ill. ; 17cmISBN: 9780130051257Subject(s): Customer Care; ShoppingItem type | Current location | Call number | Status | Date due | Barcode |
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Books | TUM Lamu Campus | HF5415. 5 T83 1991 (Browse shelf) | Available | 114B00768 |
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HF 5415.5.S65 2002 Managing The Customer Experience: Turning Customers Into Advocates | HF 5415.5.T46 2000 The Customer - Centered Enterprise: How Ibm And Other World- Class Companies Achieve Extraordinary Results By Putting Customers First | HF 5415.5.T513 1995 Customer Loyalty And Success | HF5415. 5 T83 1991 Achieving Excellence Through Customer Service | HF 5415.5 .V354 1994 Building Quality Service; With Competency-Based Human Resource Management | HF 5415.525.F73 What Customers Like About You | HF 5415.525.F73 What Customers Like About You |
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