Corporate reputation and responsibility tracking, and disaster recovery (Record no. 79994)

000 -LEADER
fixed length control field 01860ngm a2200373 a 4500
001 - CONTROL NUMBER
control field HST1786_1_2
003 - CONTROL NUMBER IDENTIFIER
control field UkLoHST
006 - FIXED-LENGTH DATA ELEMENTS--ADDITIONAL MATERIAL CHARACTERISTICS
fixed length control field m c
007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION
fixed length control field cr|cna|||a||||
007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION
fixed length control field vz|czazum
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 080121s2008 enk|||||||||||s|||v|eng d
028 50 - PUBLISHER NUMBER
Publisher number 1786
Source Henry Stewart Talks
035 ## - SYSTEM CONTROL NUMBER
System control number (UkLoHST)723
035 ## - SYSTEM CONTROL NUMBER
System control number (UkLU-K)000868787
040 ## - CATALOGING SOURCE
Original cataloging agency UkLU-K
Language of cataloging eng
Transcribing agency UkLU-K
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Macleod, Sandra,
Affiliation (Chief Executive, Echo Research, UK)
Relator code spk
245 10 - TITLE STATEMENT
Title Corporate reputation and responsibility tracking, and disaster recovery
Medium [electronic resource] /
Statement of responsibility, etc. Sandra Macleod, Nigel Middlemiss.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc. London :
Name of publisher, distributor, etc. Henry Stewart Talks,
Date of publication, distribution, etc. 2008.
300 ## - PHYSICAL DESCRIPTION
Extent 1 online resource (1 streaming video file (40 min.) :
Other physical details color, sound).
490 1# - SERIES STATEMENT
Series statement Improving the customer experience : satisfaction, perceived value and loyalty,
International Standard Serial Number 2056-4570
500 ## - GENERAL NOTE
General note Animated audio-visual presentations with synchronized narration.
500 ## - GENERAL NOTE
General note Title from title frames.
505 0# - FORMATTED CONTENTS NOTE
Formatted contents note Contents: The importance of reputation -- Frameworks and tools for reputation tracking -- Evaluating reputation in the media, in CGM (Citizen-Generated Media) and among stakeholders -- Tracking and reporting on corporate responsibility -- Disaster recovery -- Creating an integrated and holistic perspective -- The way forward.
506 ## - RESTRICTIONS ON ACCESS NOTE
Terms governing access Access restricted to subscribers.
538 ## - SYSTEM DETAILS NOTE
System details note Mode of access: World Wide Web.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Consumer behavior.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Consumer satisfaction.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Consumers' preferences.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Customer loyalty.
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Middlemiss, N. M. G.
Fuller form of name (Nigel M. G.),
Affiliation (Knowledge Director, Echo Research, UK)
Relator code spk
830 #0 - SERIES ADDED ENTRY--UNIFORM TITLE
Uniform title Henry Stewart talks.
Name of part/section of a work Business & management collection.
-- Improving the customer experience.
856 40 - ELECTRONIC LOCATION AND ACCESS
Uniform Resource Identifier <a href="https://hstalks.com/bm/723/">https://hstalks.com/bm/723/</a>
856 42 - ELECTRONIC LOCATION AND ACCESS
Uniform Resource Identifier <a href="https://hstalks.com/bm/p/259/">https://hstalks.com/bm/p/259/</a>
Materials specified Series

No items available.

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