| 000 -LEADER |
|---|
| fixed length control field |
00467nam a2200157Ia 4500 |
| 001 - CONTROL NUMBER |
|---|
| control field |
15579 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
150525s9999 xx 000 0 und d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
0-07-0135210-4 |
| 040 ## - Cataloging Source |
|---|
| Transcribing Agency |
TUM |
| 050 ## - LIBRARY OF CONGRESS CALL NUMBER |
|---|
| Classification number |
HF 5415.5.T46 2000 |
| 245 ## - TITLE STATEMENT |
|---|
| Title |
The Customer - Centered Enterprise: How Ibm And Other World- Class Companies Achieve Extraordinary Results By Putting Customers First |
| 250 ## - EDITION STATEMENT |
|---|
| Edition statement |
0 |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
|---|
| Place of publication, distribution, etc. |
New York |
| Name of publisher, distributor, etc. |
Mcgraw-Hill |
| Date of publication, distribution, etc. |
2000 |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
,;ill. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Source of classification or shelving scheme |
|
