Mitchell, Annette,

Integrating marketing communications [electronic resource] / Annette Mitchell. - London : Henry Stewart Talks, 2008. - 1 online resource (1 streaming video file (42 min.) : color, sound). - Multichannel marketing : exploiting a business goldmine, 2056-4570 . - Henry Stewart talks. Business & management collection. Multichannel marketing. .

Animated audio-visual presentation with synchronized narration. Title from title frames.

Contents: The evolution of marketing from customer relationship marketing to customer experience marketing -- Overview of the changing needs of customers and the markets we operate in -- New approach to integrated marketing and communications -- Core themes and business drivers key to building and implementing a customer experience driven marketing strategy -- Key headlines for delivering successful integrated marketing communications.

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Mode of access: World Wide Web.

1929 Henry Stewart Talks


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