Roll, Martin, 1967-

How Singapore Airlines created a legend of glamorous service [electronic resource] / Martin Roll. - London : Henry Stewart Talks, 2016. - 1 online resource (1 streaming video file (8 min.) : color, sound). - The business & management collection, 2056-4570 . - Henry Stewart talks. Business & management collection. .

Animated audio-visual presentation with synchronized narration. Bite-size case study extracted from the talk: Managing brands in Asia. Title from title frames.

Access restricted to subscribers.

The case study reviews Singapore Airlines' innovative strategies in crafting an international brand of excellence.


Mode of access: World Wide Web.

7046 Henry Stewart Talks


Singapore Airlines.


Airlines--Management.--Singapore
Branding (Marketing)--Case studies.
Branding (Marketing)--Asia.
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