Essentials Of Crm: A Guide To Customer Relation Management - 0 - New York, Usa John Wiley And Son 2002

0-471-20603-2


Customer Relations - Management
Technical University of Mombasa
Tom Mboya Street, Tudor 90420-80100 , Mombasa Kenya
Tel: (254)41-2492222/3 Fax: 2490571