000 02540cam a22003494a 4500
999 _c68496
_d68496
001 14899653
005 20180216091042.0
008 070621s2008 nyua b 001 0 eng
010 _a 2007024104
020 _a9781856046381
040 _CTUM
050 0 0 _aZ711.45
_b.V576 2008
245 0 0 _aVirtual reference service :
_bfrom competencies to assessment /
_cR. David Lankes ... [et al.] ; edited by Philip Nast.
260 _aNew York :
_bNeal-Schuman Publishers,
_cc2008 .
300 _axv, 206 p. :
_bill. ;
_c23 cm.
504 _aIncludes bibliographical references and index.
650 0 _aElectronic reference services (Libraries)
650 0 _aReference services (Libraries)
_xInformation technology.
650 0 _aElectronic reference services (Libraries)
_xStudy and teaching.
650 0 _aReference librarians
_xEffect of technological innovations on.
650 0 _aElectronic reference services (Libraries)
_zUnited States
_vCase studies.
700 1 _aLankes, R. David,
_d1970-
700 1 _aNast, Philip.
942 _2lcc
_cBK