000 00405nam a22001577a 4500
008 170130b xxu||||| |||| 00| 0 eng d
020 _a9781572245921
040 _CTUM
050 _aP 90.M253 2009
100 _aMckay, Mathew
245 _aMessages
_bthe communication skills book
260 _aOakland
_bNew Harbinger
_c2009
300 _avi,358p
_c25cm
500 _aincludes index
942 _2lcc
_cBK
999 _c67653
_d67653