| 000 | 00420nam a2200157Ia 4500 | ||
|---|---|---|---|
| 001 | |||
| 008 | 150811s9999 xx 000 0 und d | ||
| 020 | _a8125912053 | ||
| 100 | _aMohamed, H Peeru" | ||
| 245 |
_aCustomer relationship management _A step-by-step approach |
||
| 260 |
_aNew Delhi _bVikas _c2002 |
||
| 260 | _c2002 | ||
| 300 | _axiii,224p. :ill 24cm" | ||
| 500 | _aIncludes index | ||
| 650 | _aCustomer management | ||
| 999 |
_c66513 _d66513 |
||