000 00401nam a2200157Ia 4500
001 32527
008 150525s9999 xx 000 0 und d
020 _a9780073385099
100 _aHybels Saundra
245 _aCommunicating Effectively
250 _a9th ed.
260 _aBoston
_bMcGraw
_c2009
300 _axx. 425p. ill. (some col.). 25cm
500 _aIncludes Index
650 _aCommunication
999 _c54053
_d54053