000 00647nam a2200193Ia 4500
003 31170
005 20210915121442.0
008 150525s9999 xx 000 0 und d
020 _a9788120332850
040 _cTUM
050 _aHF 5415.5
_b.M85 2007
100 _aMukerjee kaushik
245 _aManaging customer relationships :
_ba strategic approach to Marketing
260 _a New delhi
_bPHI LEARNING
_c2007
300 _axi, 516 p.
_c27CM
500 _aIncludes index
650 _acustomer relations--management
_bConsumers' preference
_cRelationship marketing
_eInformation storage and retrieval systems--marketing
942 _2lcc
_cBK
999 _c53418
_d53418