| 000 | 00467nam a2200157Ia 4500 | ||
|---|---|---|---|
| 001 | 15579 | ||
| 008 | 150525s9999 xx 000 0 und d | ||
| 020 | _a0-07-0135210-4 | ||
| 040 | _CTUM | ||
| 050 | _aHF 5415.5.T46 2000 | ||
| 245 | _aThe Customer - Centered Enterprise: How Ibm And Other World- Class Companies Achieve Extraordinary Results By Putting Customers First | ||
| 250 | _a0 | ||
| 260 |
_aNew York _bMcgraw-Hill _c2000 |
||
| 300 | _a,;ill. | ||
| 942 | _2lcc | ||
| 999 |
_c51406 _d51406 |
||