000 | 00386nam a2200169Ia 4500 | ||
---|---|---|---|
001 | 13678 | ||
008 | 141107s9999 xx 000 0 und d | ||
020 | _a471335622 | ||
050 | _aHF 5415.5.E96 1995 | ||
245 | _aCommunicating With Customers | ||
250 | _a0 | ||
260 | _aBrisbane | ||
260 | _bHohn Wiley & Sons | ||
260 | _c1995 | ||
300 | _a,;ill. | ||
650 | _aCustomer Service | ||
999 |
_c48859 _d48859 |