000 00339nam a2200133Ia 4500
001 13092
008 150525s9999 xx 000 0 und d
020 _a0-471-02852-5
100 _a
245 _aQuality Restaurant Service Guaranteed : A Training Outline
250 _a0
260 _aNew York
_bJohn Wiley & Sons
_c1998
300 _a,;ill.
999 _c48247
_d48247