000 00312nam a2200121Ia 4500
001 12186
008 150525s9999 xx 000 0 und d
020 _a0 9539856 5
100 _a
245 _aCommunicating With More Confidence : Easy Step - By - Step Guide
250 _a0
260 _aLondon
_bRowmark Ltd
_c2005
999 _c47120
_d47120