000 00415nam a2200145Ia 4500
001 11341
008 150525s9999 xx 000 0 und d
020 _a0-13-122809-9
100 _aBesterfield Dale H., Besterfield-Michna Carol, Besterfield Glen H. And B Mary
245 _aTotal Quality Management
250 _a3
260 _aNew Jersey
_bPearson
_c2003
300 _a,;ill.
650 _aTotal Quality Management
999 _c45087
_d45087