| 000 | 00367nam a2200133Ia 4500 | ||
|---|---|---|---|
| 001 | 20 | ||
| 008 | 150525s9999 xx 000 0 und d | ||
| 020 | _a0 85290 383 | ||
| 100 | _aPemberton Maria | ||
| 245 | _aTelephone Techniques Communication Skills Guides | ||
| 250 | _a2 | ||
| 260 |
_aLondon _bThe Industrial Society _c1988 |
||
| 650 | _aTelephone; Communication Skills | ||
| 999 |
_c25257 _d25257 |
||