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1.
Customer Relationship Management: Concepts and Technologies

by Buttle, Francis.

Edition: 2nd edMaterial type: Text Text; Format: print ; Literary form: Not fiction Publisher: Oxford ; Butterworth-Heinemann ; 2009Availability: Items available for loan: TUM Main CampusCall number: HF 5415.5 .B88 2009 (4).

2.
Customer relationship management concepts and technologies

by Buttle, Francis.

Edition: 2nd ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Amsterdam Elsevier 2009Availability: Items available for loan: TUM Main CampusCall number: HF 5415.5 .B88 2009 (1).

3.
Our customers,our friends

by Case, Rick.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Ohio Smart Business Network 2011Availability: Items available for loan: TUM Main CampusCall number: BF 319.5 .C37 2011 (1).

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