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1.
Total Quality Management

by Besterfield Dale H., Besterfield-Michna Carol, Besterfield Glen H. And B Mary.

Edition: 3Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Jersey Pearson 2003Availability: Items available for loan: TUM Main CampusCall number: HD 62.15.T6792 (1).

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2.
Quality

by .

Edition: 0Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: U S A Routledge 2002Availability: Items available for loan: TUM Main CampusCall number: HD 62.15.B433 2002 (1).

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3.
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Managing Business Improvement And Quality; Implementing Key Tools And Techniques

by Mcquater, Ruth.

Edition: 0Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Uk Blackwell Business 1998Availability: Items available for loan: TUM Main CampusCall number: HD 62.15.D348 1998 (1).

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4.
Total Quality Mangement In The Public Sector: An International Perspecive

by Murgatroyd, Stephen.

Edition: 0Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Buckingham Open University Pres 1994Availability: Items available for loan: TUM Main CampusCall number: JF 1525.T67 M67 1994 (1).

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5.
Management: Total Quality In A Global Environment

by .

Edition: 0Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Cambridge Blackwell Publishers 1995Availability: Items available for loan: TUM Main CampusCall number: HD 62.I5.S734 (1).

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6.
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Making Tqm Work ; Improve Customer Satisfaction, Staff Motivation And Achieve Excellence Through The Effective Use Of Tqm

by .

Edition: 0Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: London Kogan Page 1997Availability: Items available for loan: TUM Main CampusCall number: HV 41.S2 1995 (1).

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7.
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Successful Tqm ; Inside Stories European Quality Award Winners

by .

Edition: 0Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Hampshire Gower Publishing Ltd 1997Availability: Items available for loan: TUM Main CampusCall number: HD 62.15.S83 1997 (1).

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8.
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Why Tqm Fails And What To Do About It

by Hitchcock, Darcy E. & Willard, Marsha L.

Edition: 0Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Chicago Irwin Professional 1994Availability: Items available for loan: TUM Main CampusCall number: HD 62.15 .B763 1994 (1).

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9.
Getting Tqm To Work: Manage Activities Diploma S/Nvq Level5

by .

Edition: 0Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Oxord Im Foundation 1997Availability: Items available for loan: TUM Main CampusCall number: HD 62.I5 (1).

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10.
Foundation Of Tqm: A Readings Book

by .

Edition: 0Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Forth Worth, Uk Dryden Press 1995Availability: Items available for loan: TUM Main CampusCall number: HD 62.15 .F68 1995 (1).

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11.
Total quality managemnt strategiesand techniques proven at today's most successful companies

by George, Stephen.

Edition: 2nd ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New York John Wiley & Sons 1998Availability: Items available for loan: TUM Main CampusCall number: HD 62.15 .G483 1998 (1).

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12.
Principles and practices of organizational performance excellence

by Cartin, Thomas J.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Milwaukee ; ASQ Quality Press ; 1999Availability: Items available for loan: TUM Main CampusCall number: HD 62.15 .C3639 1999 (3).

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13.
The healthcare quality book vision, strategy, and tools [edited by] Scott B. Ransom, Maulik Joshi, David Nash.

by Ransom Scott B.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Chicago, IL : Washington, D.C. : Health Administration Press ; AUPHA Press, c2005Availability: Items available for loan: TUM Main CampusCall number: RA399.A3H433 2005 (1).

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14.
Making monitoring and evaluation systems work : a capacity development toolkit / Marelize Görgens and Jody Zall Kusek.

by Görgens-Albino, Marelize | Kusek, Jody Zall, 1952- | World Bank.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Washington, DC : World Bank, c2009Availability: Items available for loan: TUM Main CampusCall number: JF 1525.P67G87 2010 (1).

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