From struggle to success [electronic resource] : how to use aesthetics to improve business relationships / Donna Ladkin.
Material type:
FilmSeries: Henry Stewart talksBusiness & management collection: Publisher: London : Henry Stewart Talks, 2019Description: 1 online resource (1 streaming video file (4 min.) : color, sound)Subject(s): Business communication -- Case studies | Interpersonal relations | Success in businessOnline resources: Click here to access online Summary: This case study tells the story of a professional who found that relations with a particular client were becoming strained and adversarial. By working on the aesthetics of their interactions, she managed to transform the underlying relationship and create a more positive working environment.
Animated audio-visual presentation with synchronized narration.
Bite-size case study extracted from the talk: The aesthetics of leadership.
Title from title frames.
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This case study tells the story of a professional who found that relations with a particular client were becoming strained and adversarial. By working on the aesthetics of their interactions, she managed to transform the underlying relationship and create a more positive working environment.
Mode of access: World Wide Web.