Supply chain management [electronic resource] : customer service and quality / Darren Prokop.
Material type:
FilmSeries: Henry Stewart talksBusiness & management collection. Logistics management: Publisher: London : Henry Stewart Talks, 2020Description: 1 online resource (1 streaming video file (20 min.) : color, sound)Subject(s): Business logistics | Customer services | Quality assurance | Supply and demandOnline resources: Click here to access online | Series Animated audio-visual presentation with synchronized narration.
Title from title frames.
Contents: Stockouts -- Consumption and production -- Quality objectiveness -- Quality subjectiveness -- Labor productivity -- Samples.
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Mode of access: World Wide Web.