Making decisions [electronic resource] / J. Edward Russo.
Material type:
FilmSeries: Henry Stewart talksBusiness & management collection. Making decisions: Publisher: London : Henry Stewart Talks, 2011Description: 1 online resource (1 streaming video file (45 min.) : color, sound)Subject(s): Decision makingOnline resources: Click here to access online | Series Animated audio-visual presentation with synchronized narration.
Title from title frames.
Contents: Decision process versus decision outcome -- Decision + Execution + Chance = Results -- Four phases of a good decision process -- Framing: a mental structure to simplify the problem -- Frame skills -- Frame change -- Frame control -- Gathering intelligence -- Avoiding information distortion and the confirmation bias -- Coming to conclusions -- Pyramid of approaches -- Learning from experience -- Experience is what happened, learning is why it happened -- Lessons learned analyses.
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Mode of access: World Wide Web.