Your search returned 11 results.

Not what you expected? Check for suggestions
1.
Delivering fantastic customer experience : how to turn customer satisfaction into customer relationships / Daniel Lafrenière.

by Lafrenière, Daniel [author.].

Edition: 1st.Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: New York : Productivity Press, 2019Online access: Taylor & Francis | OCLC metadata license agreement Availability: No items available :

2.
The helpfulness of user-generated product reviews [electronic resource] : a retailer's perspective / Yue Pan.

by Pan, Yue [spk].

Material type: Film Film; Format: electronic available online remote; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2013Online access: Click here to access online | Series Availability: No items available :

3.
Consumer behaviour [electronic resource] / Gillian Hogg.

by Hogg, Gillian [spk].

Material type: Film Film; Format: electronic available online remote; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2012Other title: Consumer behavior.Online access: Click here to access online | Series Availability: No items available :

4.
The voice of the customer [electronic resource] / Alan Dutka.

by Dutka, Alan F [spk].

Material type: Film Film; Format: electronic available online remote; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2008Online access: Click here to access online | Series Availability: No items available :

5.
Satisfaction's consequences [electronic resource] / Robert East.

by East, Robert, 1940- [spk].

Material type: Film Film; Format: electronic available online remote; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2008Online access: Click here to access online | Series Availability: No items available :

6.
Managerial responses to customer measurement [electronic resource] / Robert Shaw.

by Shaw, Robert, 1950- [spk].

Material type: Film Film; Format: electronic available online remote; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2008Online access: Click here to access online | Series Availability: No items available :

7.
Customer value analysis for product positioning & value-based pricing [electronic resource] : creating value for customers and profitable growth for your business / Bradley Gale.

by Gale, Bradley T [spk].

Material type: Film Film; Format: electronic available online remote; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2008Other title: Customer value analysis for product positioning and value-based pricing; creating value for customers and profitable growth for your business.Online access: Click here to access online | Series Availability: No items available :

8.
Customer satisfaction/dissatisfaction with a brief introduction to loyalty [electronic resource] / Richard L. Oliver.

by Oliver, Richard L [spk].

Material type: Film Film; Format: electronic available online remote; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2008Online access: Click here to access online | Series Availability: No items available :

9.
[Customer experience tracking] [electronic resource] / Lynne McClymont.

by McClymont, Lynne [spk].

Material type: Film Film; Format: electronic available online remote; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2008Online access: Click here to access online | Series Availability: No items available :

10.
Corporate reputation and responsibility tracking, and disaster recovery [electronic resource] / Sandra Macleod, Nigel Middlemiss.

by Macleod, Sandra [spk] | Middlemiss, N. M. G. (Nigel M. G.) [spk].

Material type: Film Film; Format: electronic available online remote; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2008Online access: Click here to access online | Series Availability: No items available :

11.
Consumer behaviour [electronic resource] / Ruth Rettie.

by Rettie, Ruth [spk].

Material type: Film Film; Format: electronic available online remote; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2010Other title: Consumer behavior.Online access: Click here to access online | Series Availability: No items available :

Technical University of Mombasa
Tom Mboya Street, Tudor 90420-80100 , Mombasa Kenya
Tel: (254)41-2492222/3 Fax: 2490571