TUM Library catalog › Results of search for 'ccl=su:"Consumer behavior"'

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	1.	No cover image available The voice of the customer [electronic resource] / Alan Dutka. by Dutka, Alan F [spk]. Material type: Film; Format: electronic available online ; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2008Online access: Click here to access online \| Series Availability: No items available : Log in to add tags Add to cart (remove)
	2.	No cover image available Satisfaction's consequences [electronic resource] / Robert East. by East, Robert, 1940- [spk]. Material type: Film; Format: electronic available online ; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2008Online access: Click here to access online \| Series Availability: No items available : Log in to add tags Add to cart (remove)
	3.	No cover image available Managerial responses to customer measurement [electronic resource] / Robert Shaw. by Shaw, Robert, 1950- [spk]. Material type: Film; Format: electronic available online ; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2008Online access: Click here to access online \| Series Availability: No items available : Log in to add tags Add to cart (remove)
	4.	No cover image available Customer value analysis for product positioning & value-based pricing [electronic resource] : creating value for customers and profitable growth for your business / Bradley Gale. by Gale, Bradley T [spk]. Material type: Film; Format: electronic available online ; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2008Other title: Customer value analysis for product positioning and value-based pricing; creating value for customers and profitable growth for your business.Online access: Click here to access online \| Series Availability: No items available : Log in to add tags Add to cart (remove)
	5.	No cover image available Customer satisfaction/dissatisfaction with a brief introduction to loyalty [electronic resource] / Richard L. Oliver. by Oliver, Richard L [spk]. Material type: Film; Format: electronic available online ; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2008Online access: Click here to access online \| Series Availability: No items available : Log in to add tags Add to cart (remove)
	6.	No cover image available [Customer experience tracking] [electronic resource] / Lynne McClymont. by McClymont, Lynne [spk]. Material type: Film; Format: electronic available online ; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2008Online access: Click here to access online \| Series Availability: No items available : Log in to add tags Add to cart (remove)
	7.	No cover image available Corporate reputation and responsibility tracking, and disaster recovery [electronic resource] / Sandra Macleod, Nigel Middlemiss. by Macleod, Sandra [spk] \| Middlemiss, N. M. G. (Nigel M. G.) [spk]. Material type: Film; Format: electronic available online ; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2008Online access: Click here to access online \| Series Availability: No items available : Log in to add tags Add to cart (remove)

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