TUM Library catalog › Results of search for 'ccl=su:"Consumer behavior" and su-to:Customer relations'

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	1.	No cover image available The helpfulness of user-generated product reviews [electronic resource] : a retailer's perspective / Yue Pan. by Pan, Yue [spk]. Material type: Film; Format: electronic available online ; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2013Online access: Click here to access online \| Series Availability: No items available : Log in to add tags Add to cart (remove)
	2.	No cover image available The evolution of CRM [electronic resource] / Neil Woodcock and Merlin Stone. by Woodcock, Neil [spk] \| Stone, Merlin, 1948- [spk]. Material type: Film; Format: electronic available online ; Type of visual material: videorecording Publisher: London : Henry Stewart Talks, 2014Other title: Evolution of customer relationship management.Online access: Click here to access online \| Series Availability: No items available : Log in to add tags Add to cart (remove)