Customer relationship management: making hard decisions with soft numbers
Material type:
TextPublisher: Upper Saddle River ; Prentice Hall ; 1996Description: viii,183p. :illISBN: 134384741Subject(s): Customer RelationsLOC classification: HF 5415.5 .A58 1996
| Item type | Current location | Call number | Status | Date due | Barcode |
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Books
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TUM Main Campus | HF 5415.5 .A58 1996 (Browse shelf) | Available | 029991 |
Includes index