TY - ADVS AU - Hamill,James TI - Web 2.0 / social media: the times they are a changing T2 - Digital marketing best practice : fundamentals of strategy and practice, PY - 2010/// CY - London PB - Henry Stewart Talks KW - Internet marketing KW - Social media KW - Marketing KW - Web 2.0 N1 - Animated audio-visual presentation with synchronized narration; Title from title frames; Contents: What is Web 2.0? -- Performance measures -- The customer experience of the brand -- Applications of Web 2.0 -- Internal and external use -- Business impact -- Web 2.0 in action -- Review and recommendation sites -- Building contacts and finding customers and partners -- Social network sites -- Sports marketing 2.0 -- Business opportunities and benefits -- Strategy development -- Balanced scorecard 2.0 strategy map -- Obstacles and barriers; Access restricted to subscribers UR - https://hstalks.com/bm/1654/ UR - https://hstalks.com/bm/p/456/ ER -