TY  - ADVS
AU  - Lishman,Heather
TI  - Quality assessments versus customer generated review
T2  - Tourism marketing,
PY  - 2015///
CY  - London
PB  - Henry Stewart Talks
KW  - Awards
KW  - Consumer satisfaction
KW  - Customer relations
KW  - Online social networks
KW  - Quality assurance
KW  - Quality control
KW  - Tourism
KW  - Marketing
KW  - Standards
N1  - Animated audio-visual presentation with synchronized narration; Title from title frames; Contents: State/industry quality assessments -- Business assessments and awards -- Other quality assessments as part of entry criteria -- Customer generated reviews; Access restricted to subscribers
UR  - https://hstalks.com/bm/3114/
UR  - https://hstalks.com/bm/p/981/
ER  -