TY  - ADVS
AU  - MacLeod,Andrew
TI  - How to respond to a crisis: the importance of communication in the cases of Exxon and BP 
T2  - The business & management collection,
PY  - 2019///
CY  - London
PB  - Henry Stewart Talks
KW  - BP Deepwater Horizon Explosion and Oil Spill, 2010
KW  - Communication in crisis management
KW  - Case studies
KW  - Corporate image
KW  - Exxon Valdez Oil Spill, Alaska, 1989
KW  - Mass media
KW  - Management
KW  - Oil spills
KW  - Public relations
N1  - Animated audio-visual presentation with synchronized narration; Bite-size case study extracted from the talk: The impact of communication on human behaviour in times of crisis; Title from title frames; Access restricted to subscribers
N2  - This case study examines Exxon's response to the oil spill of 1989 to explore the importance of communications in times of crisis
UR  - https://hstalks.com/bm/4097/
ER  -