TY - ADVS AU - Kelman,Steven TI - Unleashing change in public services T2 - Change management : the theory and practice of strategic change; making sense of how to make effective change, PY - 2009/// CY - London PB - Henry Stewart Talks KW - Administrative agencies KW - Reorganization KW - Government purchasing KW - United States KW - Organizational change KW - Case studies KW - Management KW - Public administration N1 - Animated audio-visual presentation with synchronized narration; Title from title frames; Updated version of a talk first published in 2009; Contents: Procurement reform in the US in the 1990s -- Do people in general resist change? -- Stages of a change process -- Initiation -- Initial support for procurement reform -- Change vanguard -- Consolidation; Access restricted to subscribers UR - https://hstalks.com/bm/1101/ UR - https://hstalks.com/bm/p/396/ ER -