TY  - BOOK
AU  - Birdie,Arvind K.
TI  - Employees and employers in service organizations: emerging challenges and opportunities 
T2  - 21st century business management
SN  - 9781315365855
AV  - HD9980.5 E47. 2017
U1  - 658.3 
PY  - 2017///]
CY  - Toronto, New Jersey
PB  - Apple Academic Press
KW  - Service industries
KW  - Personnel management
KW  - Employees
N1  - part Part I: Generation Y --; chapter 1 Protean Career and Boundaryless Careers: The Career Orientation of Generation Y; Arvind K. Birdie --; chapter 2 What Motivates the Millennials: A Perspective; Parul Wasan --; chapter 3 Employee Retention Strategies in Service Industries: Opportunities and Challenges --; chapter 4 Gender Equality at Decision-Making Positions in Organizations; Urban ebjan --; part Part II: Technology and Knowledge Management --; chapter 5 Organizational Environment Factors Affecting Knowledge Management: Research Study in Software Companies; Jelena Horvat --; chapter 6 Employee Acceptance of ERP Information Solutions in Service Organizations: A TAM-Based Research --; chapter 7 Leadership Effectiveness: An Emerging Challenge to Today's Educational Organization and Its Practices in Private Universities of India --; chapter 8 Employee Engagement for Better Talent Management; Sasmita Misra --; part Part III: Spirituality and Psychological Capital --; chapter 9 Psychological Capital: A New Perspective to Understanding Today's Executive; Arvind K. Birdie --; chapter 10 Workplace Spirituality and Employee Engagement: A Study of the Indian Service Industry --; part Part IV: Work�Life Balance --; chapter 11 Is Work�Life Balance a Significant Factor in Selecting a Profession? A Study of Women Working in the Education Sector in India --; part Part V: Managing Stress --; chapter 12 Mindfulness: A Concept and Its Role in the Workplace; Arvind K. Birdie --; chapter 13 Stress Management: Concept; Navdeep Kaur Kular --; chapter 14 Stress Management in Service Organizations; Uma Nagarajan
UR  - https://www.taylorfrancis.com/books/9781315365855
ER  -